All of our products are made to order in the UK using British steel. Due to the current Covid-19 situation, our production time is currently up to 28 days. Shipping is calculated at checkout. Free collection available from our Essex workshop.

(a) The customer has the right to cancel the contract and return the goods within 28 days of receipt.

(b) All exchanges/returns must be sent back to us within 28 days of receipt of goods, in their original packaging, un-used and in new condition. Please always include a returns form which can be requested from us via email. Returns will be subject to a 10% re-stocking fee, and shipping costs will not be refunded unless there is fault on our behalf.

(c) All orders should be thoroughly checked upon receipt, and any shortages/damages reported to us within 24 hours of receipt. Any goods arriving showing any damage at all should be signed for as 'damaged'.

(d) Any refunds will incur a 10% admin/processing fee